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Terms

 

Terms and conditions.

 Every effort is taken to ensure the safety or your garments whilst they are in our possession. Our ironers adhere to strict protocols that include a strict no smoking policy to ensure your laundry is returned fresh and crease free. Ironing mesh is used on delicate items; garments with motifs or detailing will be ironed on the reverse. In the unlikely event of any garments being damaged, we will compensate to a maximum £30 per item. Any iron damaged or shiny items you include with your load will be returned un-ironed to avoid any misunderstanding regarding liability for damage.

 

bulletSpecial requests must be identified at time of collection (i.e. delicate items, specific creasing requests)
bulletDamaged or unfit items will not be accepted.
bulletCustomer must ensure nothing is left in the pockets or attached to the garments.
bulletHome-Service can not be held responsible for the loss or damage to buttons or fasteners.
bulletAll items to be ironed are accepted at the owners risk.
bulletAny claim concerning the finished articles must be reported on receipt.
bulletAll reasonable claims for items damaged during the normal ironing process will be considered for suitable compensation up to a maximum of £30 based on receipt and age of garment.
 

 

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